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Bookings Gone Wrong


One of the worst things that could happen to anyone is for them to make a mistake while booking accommodation online and then to discover the mistake too late. This is a sure way to ruin a holiday! Here are a few of the most common mistakes people make when booking online.

Take note and don’t make the same mistakes yourself:

  • Entering the wrong dates.
  • Muddling the number of rooms with the number of guests.
  • Wrong room type – twin, double, suite? Do you know the difference?
  • Wrong Hotel. Some Hotel names are very similar.
  • Wrong location! There are towns in different countries that have the same name.

Real life example: Duncan Evans, Endeavour Lodge, Norfolk Island. From time to time, I get a frantic last-minute call from someone overseas who has booked an apartment at my property, but just realised it isn’t the Norfolk they want. They want the Norfolk in USA or UK.

Tell us: What’s your worst online booking mistake?
We would love to hear from you.